by Lynne Franklin Wordsmith | Aug 31, 2021 | Uncategorized
HOW You Deliver a “No” Lingers Longer than the Effects of the News Itself In the brain, any bad news feels like a form of rejection. Our brains process this the same way they do physical pain. It’s no surprise that when it’s time to say no, too...
by Lynne Franklin Wordsmith | Nov 27, 2018 | Leadership
Let’s call it what it is.You worked hard to develop an idea or create a proposal. You know your recommendation will address someone’s needs, solve a problem or offer a better solution.Then you get the “That’s not what I asked for.”Or the...
by Lynne Franklin Wordsmith | Apr 11, 2017 | Persuasion
Eye-opening experiences often come in the most mundane places. Here’s what I learned after getting an invitation to attend a National Speakers Association program on writing for speaker websites, and hit “delete.” This short video will teach you the...
