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Video: Be Brave Enough to Say “No”

by Franklin Wordsmith | Sep 13, 2022 | Leadership, Neuroscience, Video

Free Yourself and the People Around You Maybe this has happened to you. A prospective client was enthusiastic about working together. We agreed to speak again in two weeks. Then he sent an email to cancel our scheduled call. I followed up with a Loom video. A...

Video: Three Ways to Be Compassionate and Effective when Giving Bad News

by Franklin Wordsmith | Aug 31, 2021 | Uncategorized

HOW You Deliver a “No” Lingers Longer than the Effects of the News Itself In the brain, any bad news feels like a form of rejection. Our brains process this the same way they do physical pain. It’s no surprise that when it’s time to say no, too...

Video: Dealing with Rejection and Scarcity

by Franklin Wordsmith | Nov 27, 2018 | Leadership

Let’s call it what it is.You worked hard to develop an idea or create a proposal. You know your recommendation will address someone’s needs, solve a problem or offer a better solution.Then you get the “That’s not what I asked for.”Or the...

Video: Are You Saying "No!" Just to Protect Your Ego?

by Franklin Wordsmith | Apr 11, 2017 | Persuasion

Eye-opening experiences often come in the most mundane places. Here’s what I learned after getting an invitation to attend a National Speakers Association program on writing for speaker websites, and hit “delete.” This short video will teach you the...

Recent Posts

  • Video: What the World’s Worst Customer Experience Taught Me
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  • Video: Keeping Your Cool When Others Want You to Lose It
  • Negotiating Tip #2: Take Five Minutes to Supercharge Your Success
  • Create a Successful Negotiation BEFORE You Get There

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