Three Ways to Win Any Interview

Qualifier: I’m not a student of “interviewing tip of the month” posts.What I do study is how to connect with people. Last week’s article mentioned that interviewers make a subconscious decision about whether or not they like you — and...

Are You Above Average?

For years I’ve said, “I know what I know. I know what I don’t know. And I won’t do what I can’t do well.”I wore what I thought was self-awareness like a badge. It turns out I’m not as smart as I thought.Most of us think we are above average. In a survey of 1 million...

Are You Scolding Your People?

Before staring Wordsmith 25 years ago, I worked at the world’s largest investor relations agency.The chairman had a fondness for sending memos to everyone when one of us screwed up. He would identify the mistake (and sometimes the person responsible) and tell...