by Franklin Wordsmith | Jan 11, 2022 | Persuasion, Video
Know When to Give Up on an Agenda to Meet a Goal Have you ever tried to force an outcome at a meeting? Had information you thought you needed to share? Worried that you wouldn’t make it through all of your agenda items? Me too. This experience makes us confront...
by Franklin Wordsmith | Dec 10, 2021 | Neuroscience, Storytelling, Video
Tell Stories Designed to Excite the Brains of Your Listeners Our brains are meaning-making organs. We look for patterns. We fill in gaps to try to create an understandable narrative. And our favorite place to do this is through stories. With the holidays upon us, you...
by Franklin Wordsmith | Nov 23, 2021 | Leadership, Video
Your People Know; Ensure You Do, too, and Make Better Choices Mrs. Van, the owner of Van’s Arts, Crafts, Hobbies, Ceramics and Picture Framing (boy: I hated it when the phone rang!) was one of my first bosses. We retail sales clerks at any of her three stores...
by Franklin Wordsmith | Nov 5, 2021 | Communication Silos, Video
Get Yourself Out of the Drama Triangle You may not know the Drama Triangle, but you’ve probably experienced it! As a leader, you’re likely called in to mediate between employees, teams or departments. Especially when they would rather make others wrong...
by Franklin Wordsmith | Oct 6, 2021 | Leadership, Video
Be Aware of How Others Are Measuring You Here’s a life-altering leadership lesson: We measure ourselves based on our intentions. The rest of the world measures us based on our behavior. This quick video shows just how stark a difference there can be between...
by Franklin Wordsmith | Aug 10, 2021 | Neuroscience, Video
What Giving and Receiving Advice Does to Our Brains My friend “Mary” has a daughter going through the sudden and unexpected end of her marriage. Mary is a loving mother. “I want what’s best for her,” she explained. “But my daughter...