by Franklin Wordsmith | Sep 13, 2023 | Video
You know what sets you off. Maybe it’s people who abdicate responsibility, say “I don’t know,” or shrug their shoulders. Or grate with their voices: yell, whine, or use a superior sarcastic tone. Or insinuate (or come right out and say) you did...
by Franklin Wordsmith | Jun 24, 2019 | Culture, Persuasion
It happens to us all. Maybe this is your boss. Or the chairman of the board. Or a client.You want, need or deserve something you believe the other person probably doesn’t want to give.Maybe you’ve been putting off this conversation for a while, hoping for...
by Franklin Wordsmith | Mar 8, 2016 | Leadership
After giving a workshop on creating elevator pitches, I checked in with people as they left. One woman said, “This was really useful. Except this guy at our table wouldn’t stop talking. So some of us didn’t get the chance to practice.”I knew this guy. (We all do.) I’d...
