by Franklin Wordsmith | Sep 21, 2021 | Communication Silos, Leadership
Three Actions You Can Take to Make Life Better for Employees and Your Organization I started doing hybrid work 20 years ago. The chairman of my largest client told me I had to come into the office three days a week. Although he didn’t say so, it was clear he...
by Franklin Wordsmith | Nov 4, 2019 | Persuasion
Working at a big investor communications agency, I gained a reputation as a person who could resuscitate troubled accounts. But there was one time I really failed.The CEO was looking for someone to rubberstamp his ideas. I tended to question him. This was due in part...
by Franklin Wordsmith | Mar 28, 2017 | Culture, Persuasion
It happens to us all.We spend a lot of time crafting that compelling message — to be delivered in person or in print — and it gets a ho-hum reaction.Our first instinct is to look around at other people or situations to blame. (It can’t be us, right?...
by Franklin Wordsmith | Mar 9, 2017 | Storytelling
I’ve been very focused on helping leaders tell good stories to clients and employees.It occurred to me in the wee hours today that I’ve missed an audience that’s just as important. It’s about the stories we all tell ourselves.I’ve never subscribed to...
by Franklin Wordsmith | Feb 26, 2017 | Leadership
After having a temper tantrum, my nearly three-year-old grandson Wyatt looked up and said, “I just had a fit!”I must admit: hearing about “authenticity” gives me one.It’s a trick of my brain. Say “authenticity” to me, and I hear “synergy.” Or “core competency.” Or...
