by Lynne Franklin Wordsmith | Jun 30, 2020 | Neuroscience
Take the Bad News Quiz and Find Out The CEO of an industrial parts manufacturer told me about a previous job he held: leading an Italian subsidiary for a Fortune 500 firm. He said it was the most frustrating post in his career. “I was there to turn around a division...
by Lynne Franklin Wordsmith | Aug 26, 2019 | Neuroscience
OK: I’m a snob.For years I’ve shaken my head at the “just think happy thoughts and everything will be fine” people.My usual comeback has been, “I don’t believe sitting in my office and thinking happy thoughts is going to make my phone ring with new opportunities.”Do...
by Lynne Franklin Wordsmith | Jul 9, 2019 | Neuroscience
Here’s a truth about me. I was very disconnected from my feelings growing up.Later, my joke was that, when it came to emotions, I experienced a seven-second delay: just like live TV and radio. Something would happen, and I’d ask, “What would a normal person feel in...
by Lynne Franklin Wordsmith | Feb 26, 2017 | Leadership
After having a temper tantrum, my nearly three-year-old grandson Wyatt looked up and said, “I just had a fit!”I must admit: hearing about “authenticity” gives me one.It’s a trick of my brain. Say “authenticity” to me, and I hear “synergy.” Or “core competency.” Or...
by Lynne Franklin Wordsmith | Sep 15, 2016 | Culture, Persuasion
Maybe you’re like me. You’d rather do it yourself – in part, because you don’t want to ask for something and be turned down. Or owe someone something. Or a million and one other rationalizations for avoiding something that frightens you. But you’re also smart enough...