by Franklin Wordsmith | Oct 6, 2021 | Leadership, Video
Be Aware of How Others Are Measuring You Here’s a life-altering leadership lesson: We measure ourselves based on our intentions. The rest of the world measures us based on our behavior. This quick video shows just how stark a difference there can be between...
by Franklin Wordsmith | Oct 30, 2020 | Leadership
What This Means During Election Season I used to believe that good communication could solve every problem. Just get two people in the same room, help them see each other’s humanity and what they have in common, and we could solve the world’s problems. Then I traveled...
by Franklin Wordsmith | Dec 5, 2018 | Leadership
There are two types of listening.The first is the most common: listening to respond. You know this. You can see the person you’re speaking with is just waiting for you to take a breath, so she can tell you something. (Often a story that one-ups yours.)The second is...
by Franklin Wordsmith | Nov 4, 2018 | Leadership
Maybe like me, you thought that empathy was putting yourself in another person’s shoes. It turns out that’s one kind — but there’s a second type that’s better. Using the latter does more than make the people you’re with feel better....