by Franklin Wordsmith | Nov 24, 2020 | Culture, Neuroscience
Why Our Brains Hate This “I’ve got a few minutes,” said my boss, the VP of Communications. “Why don’t you come into my office and we’ll do your first annual performance appraisal interview.” It was a statement, not a question. The Performance Review Ambush I hadn’t...
by Franklin Wordsmith | Nov 17, 2020 | Leadership
Use This Process to Get, Hold and Inspire Your People to Act I’ve had one corporate job in my career. Every quarter, there was a meeting for all of the headquarters employees. Initially, I thought this was a great idea. Everybody gets to hear from the chairman...
by Franklin Wordsmith | Nov 10, 2020 | Persuasion
Fewer Talking Points and More Attention Whether or not your political candidates were successful last week, most of us are at least relieved that the U.S. elections are over! We have been “talking point”ed to death! Politicians (and business leaders) often tell us...
by Franklin Wordsmith | Oct 13, 2020 | Leadership
Strive to Be More “Interested” than “Interesting”– and Meet Your Goals “I hate small talk!” said a health care executive working with me to create better relationships with other leaders and her direct reports. “I never...
by Franklin Wordsmith | Sep 29, 2020 | Storytelling
Give Up on Getting It “Right” and Be More Human I thought I’d already learned my lesson. My goal was to do a virtual training on practice development techniques for a law firm’s associates. I’d record that and have some proof that I know...