by Franklin Wordsmith | Sep 22, 2020 | Culture, Persuasion
Moving Beyond the Blame Game I was doing leadership communication coaching with a president—let’s call him Jim—who was the heir apparent at a large company. He had a love/hate relationship with the chairman—let’s call him Ted. Jim would spend a good portion of our...
by Franklin Wordsmith | Sep 16, 2020 | Leadership
Do Three Things to Serve and Engage Your People Before and During Your Meetings “Let’s have a meeting!” Leaders spend a whopping 50% of their time in meetings, with managers following at around 35%. Yet executives believe that 67% of meetings are...
by Franklin Wordsmith | Aug 18, 2020 | Communication Silos, Leadership
Research Indicates Most of Your People Don’t Once upon a time, I applied for a corporate job. At my initial interview, I paused in the lobby and read the vision, mission and values plaques hanging on the wall. Then I made sure to reference these when answering...
by Franklin Wordsmith | Aug 11, 2020 | Neuroscience, Video
How This Alters Your Brain Chemistry and Structure It turns out my mom was right. Like any teenager, I used to get upset. Not doing as well on a test as I wished I had. My boyfriend moving out of state to go to college. Not being able to go out with my friends because...
by Franklin Wordsmith | Aug 5, 2020 | Communication Silos, Leadership
We Lose Our Humanity My brother Mark is my hero (as you’re about to see). Seventeen years ago, he was a true craftsman. Mark designed and built custom wood furniture with those extra touches: like cabinet drawers that would close on their own, whisper soft, with the...
