Video: Why People Say No to You, Part 2

I remember the first time I heard about the second type of person who says “no” to you at work: Dead Weight Danny. My mother was the chief of the Midwest Property Division for the Department of Defense. She had a job open up, interviewed candidates, and...

Video: Why People Say No to You, Part 1

I’m dating myself here. But in one of the many Star Trek incarnations, the Enterprise was led by Captain Jean-Luc Picard. One of his catchphrases was “Make it so.”Don’t we wish we could look at the people we work with, say “Make it...

"You’re Not Really a Team Player"

Do you ever have the experience of seeing someone and then jumping back to an earlier version of you? I was asked to do communication coaching with an executive: Matt. He knew his job well. But the people around him complained he was abrupt and sarcastic. Getting...