by Franklin Wordsmith | Feb 23, 2022 | Neuroscience, Video
Listen to Your Body and Choose What You Call Your Feelings We’ve been taught that we’re at the mercy of our emotions. And that, as leaders, we need to take control of these and not be swayed by them. Otherwise, we’re just weak. Not so. It helps to...
by Franklin Wordsmith | Dec 8, 2020 | Leadership
I used to think I was pretty good at this communication stuff. People would come to me for counsel on how to handle difficult conversations. Or create rapport, connection and trust. Or motivate their teams to work together. Then came the day when my mother, who has...
by Franklin Wordsmith | Sep 22, 2020 | Culture, Persuasion
Moving Beyond the Blame Game I was doing leadership communication coaching with a president—let’s call him Jim—who was the heir apparent at a large company. He had a love/hate relationship with the chairman—let’s call him Ted. Jim would spend a good portion of our...
by Franklin Wordsmith | Aug 5, 2020 | Communication Silos, Leadership
We Lose Our Humanity My brother Mark is my hero (as you’re about to see). Seventeen years ago, he was a true craftsman. Mark designed and built custom wood furniture with those extra touches: like cabinet drawers that would close on their own, whisper soft, with the...
